No 3 jobs in your first 30 days? 1 month free.
We take on the risk for new service providers: if not enough jobs are assigned to you in the 30 days after approval, you don't pay for the first paid month after your free start period.
How does the guarantee work?
| Condition | Value |
|---|---|
| Period | 30 days from the moment your account is approved |
| Threshold | At least 3 valid job assignments |
| If the threshold isn't met | 1 month free (one month's plan fee) |
| How is it applied? | Deducted automatically from your first paid payment notice after the free start period |
| Tracking | A live indicator in your dashboard, such as "2/3 jobs · 12 days left" |
What is a valid job?
Every job assigned to you within the 30-day period counts as valid; only jobs you have flagged with "Report invalid request" and that our team has approved are removed from the count. Declining a job or letting the response time run out does not make that assignment invalid.
- Customer can't be reached
- Fake request
- Wrong category
- Wrong location
- Duplicate request
- Other (with an explanation)
Step by step
- 01
Approval
Your application is approved; the 30-day guarantee period and your free start period begin together.
- 02
Tracking
The guarantee card in your dashboard shows your valid job count and the days remaining.
- 03
Evaluation
When the period ends, the system counts your valid jobs.
- 04
Free month
If the threshold wasn't met, a free month is granted and deducted from your first paid payment notice after the free period.
What is the job guarantee?
If fewer than 3 valid jobs are assigned to you within 30 days of your account's approval date, one month's plan fee is waived. This credit doesn't extend your free start period; it is deducted automatically from your first paid payment notice after that period ends.
How does the free first month work?
The free start period begins when your account is approved, not when you sign up. Your first month is free; if you have no customer match in the first 30 days, it stays free until your first match and ends 30 days after that match. A match is a request assigned to you through the platform that you accept; requests only shown to you, jobs your own customers open directly with you, and requests you create yourself as a provider don't count. You can wait up to 6 months for your first match; during the extension, if you decline or don't respond to 3 suitable requests, the extension ends with 7 days' notice. No card is needed and nothing is charged automatically; you get email and in-app reminders 7 days and 1 day before it ends. During this period every plan includes at least the Pro features, and you can change plans for free. When the period ends, your chosen plan's monthly fee applies (VAT incl.: Basic ₺500, Pro ₺750, Business ₺1,250). Details are in the "Free Start Period" section of the Terms of Use.
What do I do if I get an invalid request?
In the job details, tap "Report invalid request" and choose a reason (unreachable, fake, wrong category, wrong location, duplicate, other). The job is put on hold during the review. Approved reports don't affect your acceptance rate, your response time or your job guarantee count.
What is the response time, and what happens if it runs out?
You're expected to respond to an assigned job within 30 minutes by default (08:00–21:00; for jobs that come in overnight, by 09:30 the next morning). You get a reminder halfway through; if time runs out, the job moves on to the next suitable provider.
Is there a fee per request or per quote?
No. On talep.ai there is no fee to see a request, respond to it or send a quote. Jobs are assigned to you directly by the assistant or our team; your fixed cost is the monthly plan fee. After approval your first month is free, and it stays free until your first customer arrives.
Your first paid month is covered too.
Apply; once approved, your free start period and the job guarantee start together.