Run your team from one dashboard.
On the Business plan, invite your colleagues and assign jobs to technicians; every member sees only what their role allows.
Owner, manager, technician
Every team member signs in with their own email and password; two-step verification and session management are open to everyone. Permissions are enforced on the server per role: a member can't open a page or job their role doesn't cover.
- Owner: everything, including subscription, plan, payment and ownership transfer
- Manager: jobs, assignment, quotes, calendar, messages, reports and team; no subscription
- Technician: only jobs assigned to them; start, complete, photos, checklist and messaging
Invite by email or link
You invite a member with their role from the Team page. The invitation goes out by email, or you share the link yourself; the link is single-use and valid for 7 days. The invited person creates a new account or signs in with an existing one and joins.
- Invite by email or phone number
- Single-use link, valid for 7 days
- Pending invitations count towards the user limit
- Change role, disable or remove from the team
Give the job to the right technician
The owner or a manager picks a team member on the job detail and assigns the job. The assignee is notified; the customer's messages and appointment reminders reach the assigned member and the firm owner. You can filter the job list by "Assigned to me" or "Unassigned".
- Assign and unassign; recorded on the timeline
- By default the customer sees only your firm name
- Optionally the technician's first name (not surname) is shown
A simple dashboard for technicians
When a technician signs in, the dashboard switches to technician mode: the "My jobs" screen shows upcoming, ongoing and completed jobs. They start the job, add before and after photos, tick the checklist, chat with the customer and share their location with "I'm on my way". Earnings and commission amounts are not shown to technicians.
- Only jobs assigned to them
- Amounts hidden
- Writing quotes on assigned jobs, if allowed
- Setting their own working hours
Matching with team capacity
For each member you can use the firm's working hours or set personal hours. In firms with more than one member taking jobs, a time slot counts as free when at least one member is available and not assigned to another job at that time; the assistant shows customers these free slots.
- Weekly working hours per member
- Mark a member as taking jobs or not
- Firm capacity in assistant matching
Who finished how many jobs?
On the Business plan you see each member's assigned, completed, ongoing and cancelled jobs, completion rate, response time and rating by week, month, quarter or year.
- Included in the Business plan
- Period: week, month, quarter, year, all
The firm stays yours
Team members don't open a separate business; jobs, job photos and firm documents stay with the firm. If a member leaves or is removed, their open-job assignments are cleared. Ownership can be transferred to another member with password confirmation; the former owner becomes a manager.
- Ownership transfer confirmed with your password
- A departing member loses access to firm data
- If the subscription is suspended every member sees a warning; the owner pays
Who can do what?
| Permission | Owner | Manager | Technician |
|---|---|---|---|
| View and work on jobs | ✓ | ✓ | Assigned jobs only |
| Message customers | ✓ | ✓ | Assigned jobs only |
| Write quotes | ✓ | ✓ | If allowed, on assigned jobs |
| Accept, reject and assign jobs | ✓ | ✓ | — |
| Calendar and availability | ✓ | ✓ | Own hours only |
| Reports, finance, reviews | ✓ | ✓ | — |
| Team members and invitations | ✓ | ✓ | — |
| Subscription, plan and payment | ✓ | — | — |
Set up your team in four steps
- 01
Switch to Business
Choose Business on the Plan page in the subscription section; 5 users are included.
- 02
Invite members
Pick the role; for technicians, decide whether they may write quotes.
- 03
Set the hours
Enter each member's working hours or use the firm's hours.
- 04
Assign jobs
Assign incoming jobs to technicians and follow progress in the dashboard.
Can I add my team to talep.ai?
Yes. On the Business plan (₺1,250 per month, VAT incl., 5 users included) you invite colleagues as managers or technicians by email or phone; each extra user is ₺150 per month. Every member signs in with their own password, and the owner or a manager assigns jobs to technicians.
What is technician mode?
When a member with the technician role signs in, the dashboard is simplified: they see only the jobs assigned to them, start a job, complete it with photos and the checklist, chat with the customer and share their location with "I'm on my way". Earnings, commission, subscription and reports are hidden from technicians; permission to write quotes is granted by the firm.
What's the difference between the Basic, Pro and Business plans?
All three include VAT, have no fee per quote and cover every provider tool. Basic (₺500/month) is for one user. Pro (₺750/month) adds priority support, advanced reports and a badge showcase. Business (₺1,250/month) includes 5 users, team management and per-member statistics; extra users are ₺150/month. During the free start period every plan includes at least the Pro features.
How do I change my plan?
Choose the new plan on the Plan page in the subscription section. Moving to a higher plan takes effect immediately, and the difference for the remaining days of the period is added to your next statement; moving to a lower plan applies at the end of the current period. During the free start period every plan change is free and takes effect immediately. Only the firm owner can change the plan.
How do I see my pro's location, and how long is it kept?
When the service provider taps "I'm on my way" you get a notification, and your request page shows their live location and approximate arrival time. The location is shown only while the trip is active and only to you; after the trip it can't be viewed, and all location records are deleted after 24 hours.
Bring your firm to talep.ai.
Apply; after approval your first month is free, no card needed. You switch to the Business plan in the dashboard at no cost.